Support

We're here to help you get the most out of AlogbooK

Get Help

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Frequently Asked Questions

Find answers to common questions about using AlogbooK.

View FAQ
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Contact Support

Need personalized help? Reach out to our support team.

Email Support
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App Store Support

For subscription and purchase issues, contact Apple Support.

Apple Support

Common Topics

Getting Started

Learn how to add your first flight entry, configure settings, and navigate the app.

Importing Data

Import your existing logbook data from CSV files. Download a template CSV from Settings.

Exporting Data

Export your logbook as CSV or EASA-compliant PDF for official records.

Subscriptions

Manage your Premium subscription, restore purchases, or cancel your subscription.

iCloud Sync

Sync your logbook across multiple devices using iCloud (Premium feature).

Licence Tracking

Set up licence expiry tracking and receive warnings when licences are about to expire.

Contact Information

Email Support: support.logbook.app@kan-company.fr
Response Time:

We typically respond within 24-48 hours. Premium subscribers receive priority support.

Subscription Issues:

For subscription, billing, or refund issues, please contact Apple Support as they handle all App Store transactions.

Manage Your Subscription

You can manage your AlogbooK Premium subscription directly from your iOS device:

  1. Open Settings on your iPhone or iPad
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Find AlogbooK Premium
  5. Manage, cancel, or change your subscription

You can also manage subscriptions online at apple.com/account/subscriptions